Contact Us
Eastern Rice Dumpling Pte. Ltd.
300 Balestier Road
Singapore 329737
________________________________________________
Get Instant Help 24/7
Click on "Chat with us" at the bottom right corner of your screen, we'll answer your questions immediately there!
The chat can instantly help you with:
- Operating Hours & Walk-in Availability: Checking of outlet operating hours.
- Product Details: Information on ingredients, allergens, and storage instructions for our rice dumplings.
- Order Status: Real-time updates on your current orders.
________________________________________________
Corporate, Bulk Orders & Quotations
For business-to-business enquiries, event catering, or large volume quotes, please contact our corporate team directly. Note that general enquiries sent here will experience longer wait times.
- Email: janesn88@gmail.com
- Contact Person: Jane (+65 9115 1513)
________________________________________________
Technical Support & Manual Enquiries
If the Chat Assistant (bottom right corner) is unable to resolve your specific issue, you may contact our support staff. Please be aware that we aim to respond to manual enquiries within 1–2 business days.
- Office Hotline: +65 6352 6283 (Mon – Sat, 9 am to 6 pm)
- WhatsApp (Text Only): +65 8503 9826
- Support Email: limyujie@easternricedumpling.com
Note: To save time, we highly recommend using the chat bubble first. Most frequently asked questions are answered there in under 5 seconds.
________________________________________________